Terms of Service

1. Article 1 (Purpose)

These Terms are intended to define the rights, obligations, and responsibilities between Mochabase (the "Company") and users in relation to the use of the Lunch Pay service (the "Service") provided by the Company.

2. Article 2 (Effect and Amendment of Terms)

These Terms take effect when posted on the Service screen or otherwise announced. The Company may amend these Terms to the extent permitted by applicable laws.

• When amending these Terms, the Company will announce the effective date and reasons for the changes in advance.
• If a user continues to use the Service without expressly rejecting the amended Terms by the effective date, the user is deemed to have agreed to the amended Terms.

3. Article 3 (Registration and Account Management)

Users may apply for membership in the manner designated by the Company (including social login), and the Company may restrict registration if necessary for service operations.

• Users must use accounts under their own name and keep account information accurate and up to date.
• Users are responsible for managing their accounts and must notify the Company immediately if unauthorized use is suspected.

4. Article 4 (Service Content and Scope)

The Service includes in-app features such as lunch verification, point accumulation, order/payment linkage, and reward provision, and the scope may change according to operational policies.

• Some service features may be provided through integrations with external partners or SDKs.
• The Company may add, modify, or discontinue features to improve service quality and ensure stable operations.

5. Article 5 (Points and Rewards Policy)

Users may earn/use points or rewards according to standards set by the Company, and detailed standards follow in-app notices and operational policies.

• Points are not refundable in cash and may be subject to expiration periods or usage conditions set by the Company.
• Points earned through improper means may be recovered or extinguished after prior notice.

6. Article 6 (Conditions for Using the Lunch Verification Feature)

The lunch verification feature is based on voluntary user participation, and camera captures and submitted information are used only within the scope of service purposes.

• Verification using false information or another person's information is prohibited.
• If a violation of verification policy is confirmed, actions such as invalidation of the verification, point recovery, or service restrictions may be taken.

7. Article 7 (User Obligations and Prohibited Conduct)

Users must comply with applicable laws, these Terms, service policies, and Company guidance.

• Impersonation, fraudulent use of the Service, or acts causing system disruption
• Attempts to access the Service or obtain rewards through abnormal automated means
• Acts that infringe the rights of the Company or third parties

8. Article 8 (Payment and Refund Policy)

Payments and refunds in the Service are processed according to applicable laws, payment provider policies, and separate in-app notices.

• Payment processing: When external payment methods are used, the relevant provider's terms and policies also apply.
• Refund criteria: Refund eligibility and procedures follow consumer protection laws and service notices.
• Points/Rewards: If fraudulent use or policy violations are confirmed, use may be restricted, and points/rewards may be recovered or extinguished.

The Company will provide advance in-service notice when detailed refund criteria are changed.

9. Article 9 (Restriction and Suspension of Service Use)

The Company may restrict or suspend service use for any of the following reasons.

• When operationally necessary, such as system maintenance, failure recovery, or service upgrades
• When a user violates these Terms or applicable laws
• When force majeure events occur, such as natural disasters, communication failures, or partner-related issues

10. Article 10 (Limitation of Liability and Disclaimer)

The Company may limit liability to the extent permitted by applicable laws for damages caused by natural disasters, force majeure, user fault, or third-party fault.

• The Company does not guarantee any profits or effects expected by users from information provided in the Service.
• The Company is not liable for damages related to use of free services unless special circumstances apply.

11. Article 11 (Personal Information Protection and Contact)

The Company protects users' personal information in accordance with applicable laws, and detailed matters follow the separate Privacy Policy. Inquiries related to the Service and these Terms may be submitted below.

• Department: Mochabase
• Email: [email protected]